Family Friendly Dentistry
For Clarkston - Busby - Newton Mearns - Giffnock - Eaglesham - Darnley - Thornliebank - Williamwood - Muirend -Cathcart
Call Now on 0141 638 0046---- OPENING UPDATE ----
We hope you and your families remain well at this stressful time. We want to clarify the current situation for appointments using aerosol generating procedures (AGPs). These include any treatment with an air or water spray, such as use of the dental drill or ultrasonic scalers.
The Scottish Government (SG) announced on 30th July it will allow NHS dental practices to provide AGPs for urgent dental care. Before we can book patients the practice must ensure the safety of staff members and the public is not compromised. We have been expecting this but until yesterday did not have the details to finalise our preparations. We need to undertake Risk Assessments, enhanced PPE training, fitting and testing and the creation of Standard Operating Procedures (SOPs). We will then be seeking Health Board approval to allow us to see our own emergencies at the practice from the 17th August.
I must stress that it will still very much not be “business as usual”. We are required to leave the surgery for 1 hour after an AGP, before we can decontaminate the room. This severely limits the number of appointments available. Deteriorating conditions or cases of pain and/or infection will be prioritised. If you have attended for a problem we will contact you to arrange treatment. Routine examinations are not being booked at the present time. If you have any issue you are concerned about we will gladly appoint you to assess the problem, but this will not be a full exam. As soon as we are able to carry out exams to our normal high standard we will inform you and can assure you we will be working overtime to catch up.
Some of our clinical staff have already been fit tested for advanced PPE and have undergone further cross infection training to comply with updated protocols and procedures. This allows us to offer a limited number of private aerosol treatments in a safe manner. If there is something you feel cannot wait please call or email to discuss it with us and we will be able to advise on the merits of; waiting, treating, or further referral to a specialist if appropriate.
- Our practice will communicate with you beforehand to ask some screening questions.
- We have hand sanitiser that we will ask you to use when you enter the practice.
- We no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. Greater time will be spaced between patients to reduce waiting times, as well as to reduce the number of patients in the reception area at any one time.
How you can help;
- With the exception of children and patients with carers, please come alone.
- Observe social distancing.
- Use contactless payment.
- If you show symptoms following appointment booking please phone the practice.
- Please do not arrive early. If necessary, you should wait outside the practice until we call.
- Please do not arrive without an appointment.
- Patients should come wearing a mask if possible or be prepared to wear one.
Welcome
You will be warmly welcomed at Rolfe Dental by our friendly, experienced and well-established team. The majority of our nursing staff have worked at the practice for over 10 years and take pride in providing excellent, personalised care. Our team enjoy welcoming the families who return to the practice for generations, in addition to getting to know new patients. As part of our reception area we offer an enclosed play area for “little nippers” with books and toys to help distract and relax them prior to their, or your appointment.
Neil Rolfe
Neil graduated from the University of Glasgow in 2006 and joined the practice as an Associate Dentist in 2010. Working alongside the highly regarded Principal Dentist Mr James McLellan for over eight years allowed him to gain excellent experience and insight into the community he serves. Since becoming Principal Dentist in 2018 his focus is on personalised holistic dental care. Neil particularly enjoys seeing his patients grow more confident and proud of their appearance following work to restore their smile. Neil lives locally with his wife and two young children.
Orla Cunning
Orla graduated from the University of Glasgow in 1986. She worked in Lanarkshire and West Lothian before joining the practice 21 years ago. In her 32 years in practice she has gained a wealth of experience and enjoys all aspects of dentistry. Orla enjoys getting to know her patients and helping them to maintain their oral health, with an emphasis on prevention. She is a mother of 4 and lives in the local area.
Louise Doughty
Louise qualified from Newcastle university in 2006. She returned to Scotland and following completion of Vocational training in Ayrshire, spent 11 years working in a busy practice in Lanarkshire. She joined the team at Rolfe dental in 2018. Louise lives locally with her husband and 2 children. She enjoys all aspects of general dentistry in particular working with nervous patients to help build their confidence and improve their oral health.
Dawn Fraser
Hand scaling, Ultrasonic scaling or Air Flow particle cleaning. Rolfe Dental offer hygiene services with Dawn our Hygienist/Therapist as part of our preventative, whole mouth health approach. Patients also have the option to receive a scale and polish during their exam appointment with the dentist, if it is appropriate. For those with symptoms of gum disease, heavy staining or concerns about how best to clean their mouth a hygienist appointment can be made on request. We also offer direct access to the hygienist. People who are not patients of the practice are able to contact us to book directly with the hygienist without having to see the dentist first.
